Jessica Josephine

Strategic Operations Expert with 10+ years of experience in hospitality, startups, operations and strategic planning. An enthusiastic and business-driven professional with excellently developed interpersonal, management and human development skills.

University graduation
Professional headshot
Networking event
Jessica portrait
Corporate event

What I do for Clients

Project Management

Strategic project management that delivers clear milestones, predictable timelines, and measurable outcomes. Specializing in process optimization, resource alignment, and agile methodologies to transform your objectives into executable phases – ensuring every project launches efficiently and scales effectively.

Pre-Business Consultation

Expert guidance through critical pre-launch decisions, from property assessment to operational blueprints. Comprehensive consultation covering market analysis, legal compliance requirements, space optimization, and revenue modeling. Transform your business concept into a viable plan with proven ROI strategies and regulatory-aligned frameworks.

Marketing and Strategy Implementation

Translate strategic plans into measurable success through data-driven execution and hands-on implementation guidance. Working alongside your team, I transform market insights into actionable SMART goals, optimize processes for peak performance, and ensure seamless execution while adapting strategies based on real-time metrics and market response.

Transformation Management

Guide businesses through systematic evolution with proven change management expertise. Specializing in seamless transitions – whether restructuring operations, implementing new systems, or elevating team capabilities. Transform challenges into opportunities through tailored training programs, process optimization, and measurable performance frameworks.

Human Resources Recruitments

Custom talent acquisition that puts cultural fit first. Whether scaling your team or finding that crucial leadership role, I dive deep into understanding your work dynamics to source candidates who truly fit. Specializing in pre-opening staffing and project-based recruitment that aligns with your management style and company vision.

Event Management

Your vision, my execution - creating memorable events that exceed expectations. Whether it's a high-stakes conference or a dream wedding, I handle every aspect from concept to conclusion. With meticulous attention to detail and seasoned vendor relationships, I ensure your event unfolds seamlessly while you embrace the moment.

Work Experience

  1. Company
    Internship Abroad Pte Ltd.
    Role
    Head of Operations
    Date
  2. Company
    Setter Coworking & Private Offices
    Role
    Chief Operating Officer (COO)
    Date
  3. Company
    BWork Bali Coworking Space & Cafe
    Role
    General Manager
    Date
  4. Company
    Renaissance Amsterdam Hotel
    Role
    REN Meeting Expert
    Date

Education & Languages

Stenden University of Applied Science

Bachelor of Business Administration in International Hotel Management
Completed in April 2016
Minor in Event Management

Languages

  • English (Native proficiency)
  • Bahasa Indonesia (Mother tongue)
  • Dutch, Spanish & Mandarin Chinese (Intermediate proficiency)

Let's Talk

Get Free Guide to your ideas, projects and events.

Book a free 15-mins strategy call if you are ready to invest the growth of your business.

Product

You've established a business model and or project concepts to your (upcoming) business. If you are still looking for business ideas, then you are not ready for consultant support.

Budget

You're ready to spend a minimum of $2,000 USD. I typically have 4 to 12 weeks involvement duration within a project and generally booked in up to 4-weeks in advanced (for higher expected time involvement).

Process

During or after our initial call, we will both decide if my service and arrangements would be suitable and valuable for your business or project. If yes, you can give me access to more data that I will be requesting in order to prepare.

Schedule a Meeting